Complaint Resolution Options
The affected party may seek input from a supervisor, the Office for Institutional Equity and Diversity or Human Resources regarding how to resolve the concern. Consultations do not require a formal investigation.
To request consultation, call (919.513.0574) or email email@example.com to schedule an appointment. Appointments are not required for consultation, but are highly recommended.
When an issue has been reported to OIED, an investigator will conduct a preliminary review of the issue to determine how best to address the concerns.
Once an investigation is initiated, EOE will notify the respondent and the respondent will be provided with an opportunity to respond to the allegations. Every effort will be made to complete the investigation within 60 calendar days of the filing or referral of the complainant; however, the investigation may be extended when deemed necessary.
For more information about resolution procedures, please see the NC State policy: Discrimination, Harassment and Retaliation Complaint Procedure (REG 04.25.02).
SHRA employees who have a complaint of harassment may use the formal grievance procedure administered by Human Resources. This is the required procedure for SHRA complainants who want to maintain their appeal rights through the Office of Administrative Hearings of the State Personnel Commission. To use this procedure, the SHRA employee must submit a written complaint to Human Resources within 30 calendar days of the alleged harassment.
Any SHRA employee who is not satisfied with the resolution of a complaint of harassment may appeal directly to the Office of Administrative Hearings of the State Personnel Commission, if the original complaint of harassment was submitted in writing to Human Resources within 30 calendar days of the alleged harassing action. The university has 60 calendar days from receipt of the written complaint to take appropriate remedial action, after which time the employee has 30 calendar days to appeal directly to the Office of Administrative Hearings. See the NC State policy regarding SHRA Grievance.
For EHRA employees, a written appeal statement must be filed with the vice chancellor, who has ultimate oversight for the decision. Appeal statements must be filed within 30 days of the date that notice of the administrator’s written decision is sent to the complainant.
The Equal Employment Opportunity Commission (EEOC) ) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. This option is available to all employees concurrently with, or instead of, the university process. It is administered by the EEOC.